Partnering with healthcare clients to achieve financial viability, quality service delivery and compliance

We excel at providing solutions for challenges facing healthcare organizations, including implementing restructuring projects to recover from COVID-19. We have expertise in selecting and applying measures that improve the overall efficiency and effectiveness of healthcare organizations to achieve financial viability, quality service delivery and compliance. Our experienced teams also manage day to day operations of hospitals.

Broad Spectrum of Healthcare Services

Applicable to free standing urgent care facilities and emergency rooms; free standing laboratories; specialty clinics; imaging centers; ambulatory service center and durable medical equipment companies

  • Turnaround, restructuring and process improvement – evaluating operational processes, selecting and implementing appropriate improvement measures. Identifying and rectifying problems with the service offerings and with the revenue cycle including insurance reimbursements. Evaluation and improvement of payer relationships and contracting strategies to reduce supply chain and purchased service costs. Setting a balance of measurable short and long range financial and non-financial objectives.
  • Addressing quality issues – identifying quality problems and providing plans of corrections. Creation and implementation of targeted metrics to ensure consistent delivery of positive patient outcomes and to reduce care variations. Targeted training on quality processes.
  • Compliance – identifying and rectifying issues to achieve compliance with all policies and all applicable laws and regulatory requirements. Conducting mock surveys prior to formal state and federal regulatory surveys.

Hospital Services

  • Management of overall day to day hospital operations – direction, co-ordination and control of activity within patient care, clinical services and ancillary support services. Cost-effective delivery of services through engaging and aligning physicians and utilizing workforce productivity measures. Creation of high-performance teams including recruitment of experienced staff. Management of healthcare access and pricing. Structuring outreach programs to meet community needs and build community trust.